The customers tool is a convenience feature to assist in locating information about a customer. Combining the Orders and Registered Users tools it provides a single lookup that lists both orders and customer accounts that match the given criteria. This is particularly useful if the customer cannot remember the exact email, order number or name information they provided when they performed the target transaction.
To find a customer and/or order, a search block has been provided. Once the search has been conducted, each record will display the type of record it is (Registered User or Order), and the available information that was found. Clicking on a record in the results will take you to the tool appropriate for its type.
These attributes are as follows:
| Property | Description |
|---|---|
| Keywords | A word or words that might be found in the order or customer record. This includes email, first name, last name, and phone number. Order shipping and billing records are searched as well as customer profile information. |